I appreciate how Todd took the moment… I appreciate how Todd took the moment to explain in detail what is covered by this policy. I appreciate how he gave me a call back when the phone hung up I lost service several times and he contacted me right back several times until we was able to establish a full connection that was very appreciated because it is very aggravating and frustrating having to explain or speak to a whole new Agent at times so that was extremely helpful and appreciated

Hunter and Jennifer at Auto Protect USA I felt Hunter and Jennifer were very thorough in their explanation of the services provided for the contract that I sought. The process was smooth.

Account in question? I was nice conversation but we got confused on the price of the witch I'm really good on $495.00/month because I don't keep that kinda money in my account because my account is setup to pay only a few bills automatically every month so i hope the payment system will not try charging me more than the $90 of last time.

I changed my mind about tge insurance… I changed my mind about tge insurance after making a deposit of $225.00. Requested a refund also a txt or Mail referencing the deposit Spoke to several agents but no refund. BBB stated that your company was horrible when it comes to situation like mine. If i haven't received my refund within a week then i will be forced to take necessary action BBB stated that you guys pressure sale customers which is what happened in my case. Please do the right thing . Thanks2 .

Great customer service! Friendly and personable. Denise was very personable and answered all of my questions. The ones she didn't readily know the answer for, she put me on a short hold and came back with the answers. She followed up later in the day as we had discussed, but I was still not available. Her follow ups though is what prompted me to finish up the enrollment today. Without her diligence, I would likely have forgotten or put it off longer. Like I already said, Denise was very friendly and personable and I enjoyed speaking with her to get this all set up.