Daniel Buxbaum
GBIf you're looking for a warranty, look no further. I have an older vehicle that's somewhat unique and, historically, has been difficult to cover. Chaiz not only suggested multiple plans, but the plans themselves were extremely thorough and affordable. When I had questions, the responses and answers were lightning fast. I had my contract in hand in less than an hour, and the plan is comprehensive and affordable. I've been in the automotive industry for 26 years and have never seen anything this user friendly. I can finally breathe when I drive this car -- thank you, Chaiz!
Donna
GBNot so sure My experience BEFORE I purchased a warranty package was excellent. I had a bunch of questions for the reps & they responded quickly & thoroughly – one completely went out of his way to help me – even called while on a trip abroad. THEN I purchased it & the excellent service stopped. I had to email one of the reps twice before she answered, and then she gave me misinformation. I didn’t want my account on auto debit & she gave me a number to call. I called & the rep asked for my Vin, put me on hold for about five minutes then transferred me, without telling me, to an external trash company I called BACK & got another rep who told I didn’t have the option to change it. So I’m not sure WHAT to believe. I have a feeling this is an indication of things to come with them.
Ryan Harrison
GBLegit company def recommend Legit company. Glad I found them after I was tricked into buying a much more expensive plan at the dealership. Saved about $1200 for my 2016 Mercedes.
Tyler Morgan
GBI was sceptical I was sceptical, but I'm glad I have it! Working in the service department at a dealership, I have some experience with extended warranty companies. Some great and some horrible. I found Chaiz and was a bit concerned about the plans offered for the price, as it was much less than what I can get them for at employee cost. I looked into the sample contract and everything looked fine- it's important to note that I selected NAAC as the provider and the rest of the review is mostly related to their company. Two vehicles and about $4000 in repairs covered already and I'm only in about 8 months. Both were AC jobs- but the response for the advisor on approvals was fast and the payment was same day as the paperwork submitted. Great company and awesome providers. I will use them exclusively for extended warranty policies.
Peter Sucato
GBGreat car warranty purchase experience I purchased a warranty through Chaiz.com for my f150 after being recommended by a friend. He has purchased 6 or 7 warranties through this website. The interface was very easy to understand and the prices very competitive. After my purchase I had to reach out to the company to put a few additional services i wanted included. There staff was very friendly and knowledgeable. I was able to deal with one person Matty from being to the end of the process. I liked that I did not get passed around from person to person. She responded quickly and efficiently and got me all set up. I definitely will be purchasing more warranties through Chaiz.com for my outher vehicles.