James Alaimo
GBLongtime Hagerty Member I have been a customer of Hagerty since 1995 and they have been an absolute pleasure to work with. I constantly recommend them to fellow enthusiasts. J. Alaimo
Matthew
GBRoadside Assistance is Awful (Offshored to Agero) Hagerty advertises themselves as a high-end service, but they offshore roadside assistance to Agero. And Agero is completely awful. Their call center in the Philippines has a list of every fly-by-night tow operator, and they run down the list until they find someone cheap so Agero can pocket the profits. So customers wait hours for tow truck drivers who are already mad their getting shortchanged. And it's no surprise they cancel jobs or no-show when they get a better deal. Despite providing detailed feedback on this to both Hagerty and Agero management, they are all more interested in lining their pockets while you sit stranded on the side of the road.
F P
GBBoy oh boy Mathew is EXACTLY right… Boy oh boy Mathew is EXACTLY right regarding the horsesh$t roadside assistance. Sucks ass and then some. Waited several hours 3 times. Now I just call my local guys who actually care. Hagerty itself has been great but don’t count on ANY roadside “assistance”
Geoff Ullmann
GBHagerty Marketplace leaves much to be desired IInsurance part is great but the Hagerty Marketplace is not if you want to put a reserve on your vehicle for auction. They set the reserve price which is wholesale and you will need to be willing to accept that price for your vehicle if the bid only meets the reserve. I was not. If you don’t agree with their reserve pricing too bad, it’s their way or the highway. They appear to be more interested in making a sale no matter what the price and do not consider the sellers wishes. It’s a free service for members so what do they have to lose unless they have a sales quota or they receive some type of commission on a sale?
Steve Hennessy
GBHagerty is a family owned company that are actually car enthusiasts. Great company staff extremely knowledgeable about cars competent prices are good. Don't think about it give them a call and start coverage with them. You won't regret it.