Roadside Assistance is Awful (Offshored to Agero) Hagerty advertises themselves as a high-end service, but they offshore roadside assistance to Agero. And Agero is completely awful. Their call center in the Philippines has a list of every fly-by-night tow operator, and they run down the list until they find someone cheap so Agero can pocket the profits. So customers wait hours for tow truck drivers who are already mad their getting shortchanged. And it's no surprise they cancel jobs or no-show when they get a better deal. Despite providing detailed feedback on this to both Hagerty and Agero management, they are all more interested in lining their pockets while you sit stranded on the side of the road.

Gold Standard I wouldn't consider any other company for my 69 Galaxie. Hagerty is the gold standard

Hangin’ with Hagerty The communication with Ashley was great. It was very timely and clear as to what and how we needed to proceed. Everything was completed in a timely manner, and her professionalism stood out the most. Thanks for helping me resolve my unfortunate occurrence with my vehicle.

Great insurance for classic cars Great insurance for classic cars, reasonably priced with excellent coverage.

Dealing with Hagerty is Easy and Stress Free Dealing with Hagerty is Easy Hagerty has been insurug my collection for many years now. On the rare occasion that something happens they are right there. A few weeks ago my wife and I were out in our convertible Saab enjoying the east end of of Long Island on a Sunday afternoon. All of a sudden a loud bang and we coast to the side of the road ( CV joint) Called the roadside service and a flatbed arrived about 45 minutes later. Winched the car up and secured it, gave us all a ride home to my garage where it was carefully unloaded and pushed inside by the driver and myself.. I would term it white glove service. As a member of the Drivers club I enjoy the magazine and have gotten some interesting insights and products advertised. The cost of insuring my cars is quite reasonable and with auto pay I don't worry about overlooking the bill. If Hagerty offered insurance on my everyday drivers I would sign up in minute. outstanding customer service.