I like that Rhino has been an option… I like that Rhino has been an option since moving into my apartment complex. There was an incident where my policy randomly ended in the middle of my lease which was strange because I thought it was set for the whole lease term. Regardless, I was able to renew the contract and have not encountered any issues since.

Threatened collections with no warning I signed for Rhino through my property management company and at the beginning, it was a great deal. It’s a great option for those who can’t afford an entire security deposit. However, when we left that rental, we got insane charges from our property management company. Rhino presented these to me and my roommate and requested payment. They said they would need a settlement within two months. After 7 days, while I was coordinating with my roommate and management company, I got an email that said since they hadn’t heard from me, they were going to send my payment to collections. I didn’t get any warning of this and they gave me no indication that they required a response within 7 days. I would recommend that everyone be careful with this company as I believe the threat to send me to collections was just a way to get me to respond and settle quicker.

YOU WON'T REGRET IT!!! Absolutely loved working with Rhino! Due to Hurricane Ian, my house had flooding and soon mildew and mold was present. I had to move fast, but didn't have the money for a security deposit. Rhino was a life-saver! They made the process extremely simple and had the approval the same day! The agents were courteous and helpful! Wonderful company, you WON'T regret it!

I love the fact that this company gives… I love the fact that this company gives people, like me, the opportunity to pay a low monthly fee or a low full year up front fee to cover the of my full security deposit. Without it , I would not have been abele to move into my apartment. The online portal is very user friendly and super convenient and allows me to make changes to my account without any extra added stress!

2 years of nightmares and taking all my money If I could give negative stars, I would. This “company” is an a nightmare and absolutely a scam. I will be reporting them to the better business bureau and you all should too. They will continue to charge you even after you’ve moved. Not get back to you for days on end. And send you collections for one thousand dollars and tell you that you had excessive wear and tear to your home when you left it spotless and in perfect condition. Any company that has this terrible of customer service is a JOKE. Do not wait your time, pick somewhere else to live or refuse to use this service. ONLY FRAUDULENT LANDLORDS/ RENTAL COMPANIES WILL ASK YOU TO USE THIS. DO NOT RENT WITH THEM. PERIOD.