Author Fuselier
GBA TOP TEN REVIEW My agent was very knowledgeable of the coverages that the company had to offer, and He suited me with the one that best fit my budget. Very professional and courteous.
Aaron Brown
GBThe warranty is amazing The warranty is amazing! I have had a few car problems… all the mechanic has to do is call. Endurance makes sure they use good parts that have a warranty! It can be any easier or better!
Steve
GBExtremely poor customer service I called Endurance Vehicle Warranty, about a quote. I spoke with "John". He was extremely pushy and very high pressured. At one point he told me, "Steve, I'm just trying to...", I interrupted hom, and told him, that I think it best to end the call. At that point, I called and lodged a complaint with Endurance customer service. If that's their culture at Endurance to try and strong arm their prospective customers, then they'll be losing more customers than just me.
Stephanie Nickell
GBThe customer service I received was… The customer service I received was 10/10 5 stars top tier. George was knowledgeable and kind. I myself manage an internet sales department and was very impressed by his sales/customer service skills. Can't speak for the warranty itself seeing as I haven't had to use it, but from what I could tell the coverage exceeded others by far. Impressed all the way around.
Rich
GBProfessional & Professional Customer Service When I first contacted Endurance, Robert was the person I spoke with. After receiving information from him I thought about the program for a few weeks. He respectfully stayed in contact with me and answered my questions as I posed them and I never felt pressured into making a decision. Robert's position is that if it makes sense, I'll come to the right decision. I had a previous experience with another extended warranty provider which was terrible. We bought our new GMC and then I contacted Robert to become an Endurance customer. He was professional during every contact we had and he is the main reason for choosing Endurance.