My car was at the service dept for…engine/radiator?!? My car was at the service dept for three weeks. Initially the service dept reported that my car needed a new engine and radiator. The inspector found that a radiator was the issue and would only approve for that. I gave concerns with why I would be told that I need a new engine, inspector saying service dept didn’t prove you needed engine? First and foremost, I’m concerned with my safety, pray that my car is safe. Being told I need an engine and end result being a radiator is quite unnerving. I spent lots of money on a rental and have not been reimbursed for a single day of that cost. 3 weeks in the shop . No compassion, or inquiry about service until now?

Recently non factory warranty work Recently I. needed some repairs on my 2017 Ram Pickup that was not covered under my factory warranty. Thankfully my additional United Car Care covered it 100% with zero hassles , deductible or delay. Fantastic coverage and I will continue with United for all my future vehicle warranty needs.

got off to a slow start but finished strong Got off to a slow start with front end help but a supervisor by the name of Kevin knocked it out of the park and finished strong.

Do not buy this warranty! Our truck has been in the shop for 2 weeks. We have a warranty with United Car Care and it turns out we need a new engine. They denied the claim on the basis of a “pre existing condition” from a previous owner (we bought it when it had 40,109 miles). WE PROVIDED EVERY RECEIPT FOR TIMELY OIL CHANGES during our ownership. Now, we can’t get anyone on the phone to resolve the issue. Never, ever, purchase this warranty for a used vehicle, or any vehicle for that matter. They are shady and will just ghost you when you need them. At the VERY LEAST, we should get our money back for purchasing this terrible “warranty”.

United Car Care deserves a "0" rating United Car Care deserves a "0" rating. This is a 'rip off' company. They don't want to cover any repairs as explained to me by their salesman. Please don't give them any money! You didn't honor the dealership in October to repair the leaking shocks because your adjuster said they weren't leaking enough to be repaired and now you are saying that you will not cover this claim. I have contacted an attorney and followed his advice about requesting a partial refund. He will take it from there after your response. All the reviews posted online state exactly how your company treats customers and how you refuse to honor repairs. You need to don't live up to your motto: "peace of mind for that next bump in the road" There's no integrity and your reputability is negative -0.