For a AC repair of $1700 For a AC repair of $1700, The following is CP response. Jun ============= Re: Payout (Authorization#ANW1835505 , PO Authorization#POAW190071 ) Dear Jun, We would like to inform you our company has issued the payout of $350.00 towards the replacement and installation of your A/C Evaporator Coil with a new unit, not used. CP will not authorize any more repairs on this appliance. Diagnosis: Non repairable freon leak in evaporator coil Service Company: WSU Services You may purchase your new unit from any authorized retail dealer, so we encourage you to shop around for the best value. You will need to send us a copy of the receipt, which you can mail, fax, or email to the contact information below. Please have the model and serial numbers of your new appliance listed on the receipt. This offer is good as long as you are a customer and your account is current. Your new replacement unit will be covered by Complete Protection. 1532 NE 96th Street, Suite A Liberty, MO 64068 Fax 1-816-792-2009 Should you have any questions regarding this notice, please call our office at 1-800-978-2022. Thank you, Complete Protection 1-800-978-2022

Service Partners Not Efficient The interactions with CAP were very smooth, but the repair partner that they are teamed up with in my area had to come back to my hour SIX times to fix my ice maker. Even now, it still makes a loud noice, but at this point I don't want to have to deal with another service call.

This company is great to work with. The warranty is pricey but I like having peace of mind and they are great about approving repairs. I have also had appliances beyond repair and they send money to help pay for the new appliance as promised. I will continue to use them at my house.

Bad company to deal with. Hoops and $1000 aggregate limits Unfortunately, they are not a good company to work with. More hoops to jump through than a circus. I got their premium package for $900, however only covers an aggregate maximum of $1000 on most things. If they decide you need a new appliance only covers a few hundred dollars. I should have read the fine print before signing up. I had an approved claim for $320 for someone to look at a leak I had, they provided an estimate to repair it which was going to cost $2200, and they said they would only cover $680 as I would hit the $1000 maximum reimbursement. They wanted me to do a bunch of work to get the estimate in their format with their information. Too many hoops, not worth the premium. I canceled, and they are prorating and deducting the $320. Not a good way to run a business.

Stoppage service Had trouble with serviceman contacting me back or answering phone. But once I made contact everything went smoothly after that.