Quick and easy process- gave us… Quick and easy process- gave us different options based on my insurance budget. The agent was great and was able to help me with a policy.

Avoid get a policy with Bamboo Avoid get a policy with Bamboo. In my experience, they will do anything to avoid coverage and you will have to fight them tooth and nail. So get ready with your lawyer from the get go. File a complaint with the DOI as soon as they miss the 1st 15-30 day period and consult with a public adjuster. Otherwise they will do anything to deny you coverage afforded in your policy

Derek Avery was very responsive and… Derek Avery was very responsive and accommodating. A positive experience.

Confirm Coverage First? I contacted your company regarding homeowners insurance early December with my given address and zip code. Your agent Raul contacted and confirmed you would cover my home. We started the process and he even got it approved through the under writers. He called me to confirm the process for coverage was ready and he sent me the docusign paperwork to my email for insurance confirmation. Once again I confirmed with him that this was full fire coverage for my home and he confirmed with me it was. I was incredibly thrilled to hear this considering it’s almost impossible to find home owners insurance in the California urban interface anymore. Upon sending me the contract he called me a couple minutes after to tell me he looked at the map and said my address fell under an area you did not cover so just disregard the email!!! How do you lead someone on to believe they are covered for this long of a time even after being asked multiple times that it is not an error? This should be something done on day one of request. I lost multiple weeks of trying to shop for a different carrier with the belief that you would be covering my property. This is completely unprofessional and shows a complete lack of knowledge of the job. Then to top it all off he had the nerve to ask if I would still be interested in a quote from him for DIC still! Why would I trust this guy to handle anything for me at this point? I am absolutely disgusted with the way this was handled by your employee and I hope it’s not a representation of how you do things there.