Neil Schwam
GBMany questions - great customer service I had several questions - customer service was effective, professional, friendly and pro-active. All the agents that served me clearly knew what they were doing and wanted to and did provide top-notch service. Overall communication during the entire process was great. The only downside, and therefore 4 rather than 5 stars, is the online/web application interface - it's pretty good, but a bit confusing and could be better.
William Kelly
GBDerwin worked excellently with us to… Derwin worked excellently with us to put the right policy at the best price in place for our Tampa condo. appreciate his thoroughness!
Bailey Jobe
GBThe price was a little more than other… The price was a little more than other companies. But my experience with customer service rep, Jasmyn Williams was awesome! she was so helpful and kind.
Janis
GBMy calls and emails were answered… My calls and emails were answered promptly by Matthew Benefield. The rate quoted was very competitive, and I feel comfortable with the coverage.
Dannei
GBRepresentative Jasmyn Williams Jasmyn Williams was very pleasant and helpful. She made my experience shopping for homeowners insurance very stress-free. She went into detail for things that I did not understand, and I really appreciated that. I wish that more representatives were as professional as she was. Thank you, Jasmyn!