Many questions - great customer service I had several questions - customer service was effective, professional, friendly and pro-active. All the agents that served me clearly knew what they were doing and wanted to and did provide top-notch service. Overall communication during the entire process was great. The only downside, and therefore 4 rather than 5 stars, is the online/web application interface - it's pretty good, but a bit confusing and could be better.

The easiest part of buying my new condo… The easiest part of buying my new condo was definitely getting the HO6 insurance. My agent Jasmyn Williams is wonderfully responsive. She patiently explained the details I needed for the wind mitigation inspection. She is kind, thorough and respectful of my time. Thank you, Jasmyn.

Easy to use online quote. -

I purchasesed a door and 2 windows I purchasesed a door and 2 windows. They came to install and the windows were perfect, but when shown the door it didn't even comes close to matching the color I needed so I refused install. They argued with me for months till I finally contacted the BBB and have been asking for my money back $4800. They have called to try to fix the situation but when you get a business that just wants to argue with you interest is lost at ever doing business with this place again. On one phone conversation a gentlemen told me they don't even have the stain to match what I need. So then give me my money back then. They will not budge on doing this so now we have to go thru mediation with the BBB. Meanwhile I am paying interest on this $4800.00 because I had to finance it. Their customer service when it comes to complaints is horrible. Instead of listening to me they just continue to argue with me. I just want my money back, with interest now.

Derwin worked excellently with us to… Derwin worked excellently with us to put the right policy at the best price in place for our Tampa condo. appreciate his thoroughness!