Not big hype or pressure Not big hype or pressure. No lies or knocking competitors. Honest, frank and professional. Hung in while I did more research and was happy to join into their protection. Simple and easy and a bit more expensive than other companies, but more covered (like emissions components....unlike other places) and the friendliness of their staff is incredible. Money is not always an end all for selection. Thanks for sticking with me and making my life more relaxed and comfortable with the coverage.

Stop and do not waste your money The claims for Carchex are handled through American auto shield and their claim adjusters will do absolutely everything to not pay a claim or deny the full amount. You will pay way more than your deductible and their roadside assistance is the absolute worst

Extended Warranties are a Rip off. I learned from experience what financial advisors Dave Ramsey and Suze Orman said, "Extended warranties are a rip off." I would have done better by putting the $3,000.00 I paid CarChex into a savings account and I would have earned interest. I also would have the money to pay cash for my car's repair. I had problems with my 2019 Cadillac XTS. The total cost for the repair was $3,332.74. CarChex/American Auto Shield paid only $946.45. I had to pay the balance of $2,385.74 I paid CarChex $3,000.00 upfront several years ago, and this is the first time I have filed a claim.

Stay away from this company Stay away from this company! They continue charging monthly fees for the car that you sold and refuse to give a refund! Very rude customer service! Thankfully nothing happened to the car before we sold it because I guarantee they would find anything to get out of paying the claim! Horrible company!

Researched several warranty companies Researched several warranty companies. Some were vague on the coverage, others were just ridiculous on pricing and time frames. Actually had began a contract with one BUT Red Flags came up! when I called and questioned them about it, they got very defensive and argumentative. Did not like that, figure this would be a sample of dealing with them on a CLAIM! Cancelled that one! Overall was pleased with purchasing, price terms and length of contract. Not all that crazy about the "Grace" period, but I'll make it work!