Do not use this company Do not use this company. I travel all over the world and always purchased travel insurance. I have been lucky to only ever had the need to make a claim twice, once with another company, who were wonderful to deal with and then with Tin Leg. Tin Leg, is slow, they found every reason to deny the claim. They denied both my and a friends claim who I was travelling with. We had the same flights, hotels, expenses, etc. However, my friend was an attorney and challenged their denial after reading their policy, they then approved her claim, while still not approving mine. It was not until, she assisted me that they decided to approve my claim (I still have not been reimbursed 5 months later) due to a claims adjuster making the process as difficult as possible. It is a shame that you have to have legal representation to have a legitimate claim paid out.

Tin Leg is terrible if you have a claim! I was quarantined in the Galapagos with Covid. When I filed my claim,Tin Leg kept requesting the same information I already provided, did not answer one of my voicemails, canceled my claim once, assisted me in no way with my claim or their process, and took 11 months to complete the process. I believe they would have been happy for me to go away without any payment. I will never use them again!

Squaremouth IS Tinleg and crooks Squaremouth IS Tinleg. be aware that the two companies are owned by the same people, so when "shopping" for travel insurance on Squaremouth, you are actually on Tin Leg's site. it's a scam, pure and simple. After denying my claim for trip cancelation i have submitted an "appeal" which they have been sitting on for weeks. even though i have a written document which clearly states the tour has been CANCELED, they continue to insist that the trip was interupted, and that is thier defense. any excuse to not pay. I will update this when they finally respond.

Waste of money and time! Waste of money and time! After having to cut short trip to middle east due to Hamas invasion on Israel, I had to alter travel plans that were "supposed" to be covered by my expensive Tinleg travel insurance. It is now 5 months since I have submitted my claim, 5 (five!) different interchanges with their claims department wanting more and more information. The latest request was to see a copy of our boarding pass from our shortened trip!!! Shameful!

Total failure … We had to cancel a cruise at the last minute due to a sudden illness. Filed claimed in mid September 2023. It's now February 2024. Still be asked for info that I either sent previously or could have been notified was missing in September. I have asked multiple times to speak with someone, just get emails asking for same information without explanation. Do NOT use.