AmTrust Financial Services

59 Maiden Lane, 10038, New York, United States
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1.10
Based on 20 Reviews

5

0.00%

4

0.00%

3

5.00%

2

0.00%

1

95.00%
About AmTrust Financial Services

AmTrust Financial Services, Inc. was founded in 1998 to provide property and casualty insurance to underserved small businesses. Now, with more than 6,000 employees, 35-plus offices worldwide and three business segments that include North American Commercial Property & Casualty, North American Warranty & Specialty Risk and AmTrust International, AmTrust maintains an unsurpassed commitment to customer care and employee success.

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Chana Elizondo
GB

This company is NO GOOD This company sucks I got injured in 2017 I never got treatment now I have 4 years with no PRIMARY CARE TOOK THAT AWAY NOW THEY TRY SO THEY SAY TO FIND A DR..NO THEY WONT IT BEEN TOO LONG ..NO DR WILL TAKE ME..I email I email..nothing ..This place don’t care about you they leave you to rott!! I’m taking mine to social media ..I have blisters and I think I might have a infection THAT I’m fighting ..that’s probably why my foot oozes with puss ..this company SCAMMERS AND LAZY PEOPLE..

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Jane Mackenzie
GB

Avoid this company at all costs Avoid this company! I made a simple insurance claim for storm damage over three months ago, and they have still not even processed the paperwork. Every time I ring they say they have a backlog of claims to get through and that they will prioritise my claim - this is to fob me off, because nothing ever happens. The original water damage has now worsened because of their unwillingness to deal with my claim. I am frustrated and angry, and will have to make a complaint to the financial ombudsman as a last resort.

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The god of review
GB

I can't even get through to there… I can't even get through to there claims department. Waiting on the phone for hours everyday with no one picking up mother phone. I'm just going to do a small claims on this company. My insurance has paid out. Now I want my excess protection money. This company is 100% fraudulent or they are on the thin line. From my own experience finacial ombudsman first them court. But I'm going straight to court. Can't be bothered with ombudsman

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JLM
AE

Greedy and useless. Good luck getting ahold of them Been trying to get ahold of them for months to cash a claim over a failed property construction. Literally, they just ignore you. No answer at all despite of several emails and phone calls. They are not helpful at all. When asked questions about the documents, they just answer like robots. They are making it very difficult to claim our money. They will Try to make you exhausted of their procedures and requests and give up...

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Susan
AU

Insurance Claim - Excessive Delays and Disputed Re-instatement Be very concerned if AmTrust International is your insurance underwriter! My house was impacted by escaped water late December 2022. Building insurance claim lodged with AmTrust International on 3 Jan 2023. It took several weeks for AmTrust to assign a loss adjustor to visit the property given the volume of impacted properties from a deep freeze across the UK. The initial Sedgwick loss adjustor appointed was great. However, 6 months into the restoration, a new Sedgwick loss adjuster was assigned. The entire restoration has been on hold since then. Items previously considered acceptable to Sedgwick and AmTrust are being challenged. It has now been more than 1 year and I have had to engage lawyers and tried contacting the CEO, directly. The Financial Ombudsman is the next stop following AmTrust not addressing a formal complaint lodged 11 weeks ago. Meanwhile my house sits as an empty shell with no insulation, that I am paying to heat to avoid repeat issues. AmTrust International should be ashamed of themselves and I would seek building insurance elsewhere if you can.

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