I carried a workers comp policy with… I carried a workers comp policy with this company. After 3 years with them and never making any claims, Amtrust decided I owed them $14,000.00. Huge amount of money for my little business. Even after providing documentation and presenting our State's insurance laws they refused to back off and insisted I owed them this money. They threatened, harassed and bullied me. I finally had to get an attorney. After weeks of fighting with this unscrupulous company, their own attorneys realized they had no grounds for trying to coerce this money from me and it was eventually dropped. Though not until I had spent money on my own attorney and invested hours and hours of time. Run from this awful and deceitful company. If you do business with them, it will be a major regret!!! We are filing complaints with state insurance commissions....they need regulated.

Never been treated this badly I have had nothing but ill treatment from this company. I’ve never been compelled to write a bad review on any business page, but I am at my end with these people. I have been hung up on multiple times. Instead of directing me to someone with correct information I am being given false information and told to do different tasks that have, time and time again, failed to reach anyone who will help. What is my money going to? I would not recommend using Amtrust. Most people that work with them are just there to get a paycheck. Scammers.

Scam scum company that should not be in… Scam scum company that should not be in business - will take your money, double charge you, then audit with additional charges sending to a collections company. Never would recommend this company. Use other options

Not even worth a star ! Not even worth a star !! I purchased Unoccupied Insurance with this company via a broker . They would only agree to a minimum 6 month policy and lump sum payment only. Policy was in force just 31 days and the residual refund from a £225 premium was just £151.23. Absolutely scandalous. To add insult to injury I was told by my broker that the refund can take up to 31 days ro reach my credit card . When I clicked on the "Customer Service" link on my policy document I managed to latch on to a "jobs worth" adviser, the amazing Rory who said he couldn't help me as he only dealt with claims and refused to pursue my request to another arm of his company who may have been able to help, but was happy to bat me back to the broker (Onebroker.co.uk) who in turn blamed the insurance company for their administrative policies. I eventually got a the refund via their broker 17 days after my final email and 23 days after I cancelled the policy. Not even a covering letter, apology . My advice, read these reviews, avoid this company. even if their premium is competitive, the mark of the company is their customer service and in this company its not existent.

Awful awful company Awful awful company. Will do everything to avoid paying a claim, even on a legitimate case. The Compliants department are no better, ignore your question and chasers. With no means of escalations or resolution Would rate it 0 stars if I could. Terrible