BUYERS BEWARE - I Don’t Recommend My garage door drive belt failed due to age, wear, and tear. Policy stated it covers the garage door drive mechanism as well as the chain. Claim was denied because they only cover chains, not drive belts. They both do the exact same thing, only a drive belt is much quieter. Furthermore the drive belt is part of the garage door drive mechanism. Without a functioning intact drive belt the door does not move unless you lift or lower it manually. In spite of trying to explain this the company refused to change their decision as they only cover chains and not belts in spite of them both serving the exact same function. So BUYERS BEWARE - this company will not apply common sense and logic when evaluating a claim. They will stick to the EXACT wording in their warranty/policy brochure.

APHW will not Pay! If i could, i would put a negative 5 stars. The oven is supposed to be covered. As of inspection, it was working. Oven failed and we called contractor as instructed. Contractor stated oven failed and no replacement parts are available due to partial serial/model number and age of oven/range. America's Preferred Home Warranty will not cover replacement nor pay the contractor for diagnosis as our contract specifies. They keep saying give us an estimate for replacement parts. Per the contractor, "NO parts are available for this unit, the oven/range has to be replaced." America's Preferred will not pay for anything. Total Scam

Total scam Total scam. Hidden rules and deceitful advertising. Everyone can see your award winning customer service by reading your reviews. I have worked with 3 home warranty companies in the past ten years and they are by far the worst.

Outrageous demands for claim approval Garbage disposal leaked out bottom of motor. Contractor told them seal likely failed. Claim was not approved because the contractor could not state why seal failed without tearing apart the disposal. I guess if lightning strikes my HVAC the claim will not be approved unless the bad weather can be explained, and why lightning struck my compressor instead of my neighbors.

I can only say ditto to all of the… I can only say ditto to all of the other scammed customers that got taken with this warranty company. I wish ABC News would do a story about all of the loopholes this company uses to get out of paying claims taking advantage of people who don’t have money to waste on bogus coverage.