AAG is AWESOME!! The whole process was very simple and straightforward! Lots of documents and such were required from me, but that was to be expected! Plus, I figured that any company endorsed by Tom Selleck just had to be a reputable company! The woman that I primarily dealt with throughout this whole process was Ashley Kemp, and she was the most pleasurable person that I have ever dealt with!

Process was slow and inefficient.i have… Process was slow and inefficient.i have requested my closing documents twice, with no response. I need my account number to set up my online account. I asked for my monthly statement, no response

Improving Retirement Our reverse mortgage from AAG has closed and we couldn’t be happier with the start to finish without ever having to leave our own living room. Nicole B. did an outstanding job in getting our reverse loan approved and helping us every step of the way. Very simple to setup my account online to easily keep track of.. Thank you AAG.

TRUSTING YOUR LOAN OFFICER SINCE THIS WAS OUR FIRST TIME WITH THIS TYPE OF LOAN, WE COMPLETELY RELIED ON OUR LOAN PERSON, CARLA, AND SHE MADE THE TRIP VERY EASY . ONLY WHEN SOMEONE ELSE SENT US PAPERWORK DID IT BECOME A LITTLE MUDDY. WHEN YOU START WITH ONE PERSON , YOU RELY ON THEIR KNOWLEDGE AND EXPERIENCE. THE SIGNING WITH THE NOTARY WAS A LITTLE ROCKY BUT EVEN THAT WORKED OUT. WE KNOW THAT WE WERE PESTS ABOUT WHAT CAME NEXT AND CARLA ALWAYS KEPT US STEADY. WE THANK YOU FOR EMPLOYEES LIKE HER.

Marc Ortsman handled my transaction… Marc Ortsman handled my transaction from start to finish in a most professional and friendly manor. His calculations and explanations kept me informed and comfortable with the details of my Reverse Mortgage. He took time to attend to details when they came up. I highly recommend him for a raise at his next review. Ray Martin Cerimeli