American Advisors Group

18200 Von Karman Ave., Ste 300, 92612, Irvine, United States
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4.75
Based on 20 Reviews

5

85.00%

4

10.00%

3

0.00%

2

5.00%

1

0.00%
About American Advisors Group

American Advisors Group (AAG) specializes in reverse mortgages for senior Americans age 62 and older. At AAG, we strive to deliver the most considerate solutions and personalized service to our customers—all in an effort to help them and all older adults have the retirement they deserve. Our professional and personable staff has one goal in mind: making the reverse mortgage experience as informative and efficient as possible. AAG is BBB accredited with an A+ rating and a Two-Time Torch Awards for Ethics Finalist. Phrases such as “very patient and professional,” “excellent communication” and “very positive experience” are frequently found in our customer reviews. To find out more about an AAG reverse mortgage, visit our website: https://www.aag.com

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CP
GB

Ed Golescu and Shelby Stover Ed Golescu, our Loan Officer, was unbelievable! He continued to follow up with us for a couple of years until we were ready to refi. Shelby Stover, our processor, was unbelievable. Her responsiveness was great…even on weekends! Could not ask for better service!

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Scott Schreiber
GB

The entire team was responsive The entire team was responsive, professional and friendly. From the day I initiated this process, Tara, was able to provide me with accurate and easy to access information and tools to get me through to the end of the loan without frustration or any confusion. When I had a question, she had answers and she kept me informed of the status of my loan and the status and steps along the way. Tara and your company is a breath of fresh air in a time where customer service is hard to find, your company had it in abundance.

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Jim S
GB

Great experience The company made it easy to do business with. Personnel were helpful, polite and knowledgeable. I can recommend them 100%.

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Nancy Burns
GB

Process was slow and inefficient.i have… Process was slow and inefficient.i have requested my closing documents twice, with no response. I need my account number to set up my online account. I asked for my monthly statement, no response

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Joseph Wilkinson
GB

Ryan Smith was spot on in his service… Ryan Smith was spot on in his service to us. He walked us through the process with care and diligence. He was polite, sincere and above all professional

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