I was able to reach customer service… I was able to reach customer service with less than a 10 second hold, compared to other times of the day...my concerns were addressed in less than 15 minutes in two different departments by two knowledgeable and understanding representatives....Thank you!

Mr Miguel Customer Service Support Mr Miguel was very tentative and helpful. He addressed and accessed my account he then saw to escalate my situation to the person who could ensure what was needed and would handle it appropriately. Thank you all for supporting me.

Love this company and the customer service rep that helped me solve my request. Hi, I’ve been a customer since Jan or Feb. Today I called in for help. The customer service rep was superb. He was patient and spoke at an ideal pace like we were familiar with one another. This makes me feel like family. I explained my circumstances and he was compassionate and he said “I’m sorry,” more than once (so sweet). It’s a unique experience when you can call and not feel like a burden or misunderstood. Thank you Verve for being a breath of fresh air and peacefulness. I’m a happy customer.

Claim my payment was not made when the… Claim my payment was not made when the money was never taken from my account. It is always reversed but not from my bank. It takes 14 days to post then they claim my bank denied the payment even though my bank says it was never taken out. The only way to make a payment is to speak to someone who hardly speaks English. Would not recommend

I had my personal checking account… I had my personal checking account hacked TWICE IN UNDER 40 days by low life trashy scum. This put me two months behind. When I called Verve to settle up I began by telling the RUDE AND DISMISSIVE too young for the job woman I had POLICE REPORT numbers to give them, she declined to take down the information for my file. I asked for a manager and she refused to send and route my call thru to the appropriate supervisor. Trash Customer Service.