GREAT CUSTOMER SERVICE REP the customer service rep was very patient and very thorough he listened and wasn't in a rush to end the call. if he is not a lead or manager then he needs to be and he also needs a raise

Missed February Payment As I totally missed getting my February payment on time. I called and spoke with a young man who I could actually understand and whom has a very visual but professional phone manners. Very helpful he was!

Love this company and the customer service rep that helped me solve my request. Hi, I’ve been a customer since Jan or Feb. Today I called in for help. The customer service rep was superb. He was patient and spoke at an ideal pace like we were familiar with one another. This makes me feel like family. I explained my circumstances and he was compassionate and he said “I’m sorry,” more than once (so sweet). It’s a unique experience when you can call and not feel like a burden or misunderstood. Thank you Verve for being a breath of fresh air and peacefulness. I’m a happy customer.

The customer service representative was… The customer service representative was nice and helpful. Thanks to her we’ve come to a mutual agreement on how I can pay off on the account. Thank you very much. I’m sorry I don’t know what your name is.

The cd is OK but it's too complicated… The card is OK but it's too complicated when trying to pay your bill