Natasha Atkinson
GBExcellent support team I had a complex case that was handled swiftly, fairly and super quick.. The support team are amazing and will endeavour to solve any issues you have.. Complete transparency 🙏🙏
Ryan Stacy
GBThe support team at Top One is… The support team at Top One is absolutely top notch! I reached out by email with an issue on my account and they responded and resolved my issue promptly. I will definitely be recommending Top One Trader to anyone to anyone that is looking for a great Trustworthy prop firm!
gerardo guerrero
GBGreat customer service Top one has been great from the start, yeah they went through a hard time when the transfer from mt5 yo match trader took place for USA traders. But they kept their promise and were transparent about everything. Recently I had an account get breached for a misunderstanding and top one customer service came in and made things right to help me and get everything on the right track thank you Janice from customer service . No complaints from me
Salah
CAUnfair decision for false breach rule I had an account with Toponetrader and I followed the rules using their dashboard particularly to determine the Max Daily Loss level. Friday I received an email saying I breached that rule based on their calculation. I showed them their dashboard information that I never breached the Max Daily loss rule according to their dashboard, but they did not recognize it. So they closed my account. I felt that decision is unfair and I lost trust in them. Be aware of this lack of responsibility and do not rely on the information on their dashboard. I'm done with this firm and I don't think they will stay for long time by having such behavior.
James
AETruth & honesty is what I found out in Topone trader, I never believed in all the prop firm until I mate topone trader, from 14 of February to 21 of February they said & fulfilled their promise The customer support service, I think in all prop firm company, Topone trader, for real they are number 1, how ever I lost my account but I still understand that is my fault, so they are just as they said, straight forward, try Topone trader & see your self on top👍