gerardo guerrero
GBGreat customer service Top one has been great from the start, yeah they went through a hard time when the transfer from mt5 yo match trader took place for USA traders. But they kept their promise and were transparent about everything. Recently I had an account get breached for a misunderstanding and top one customer service came in and made things right to help me and get everything on the right track thank you Janice from customer service . No complaints from me
Alexander Brown
GBExceptional Service and Support: My Experience with Toponetrader "I've been trading with Toponetrader for a while now, and I can confidently say that they are top-notch in every aspect. Their professionalism and dedication to their clients are truly commendable. One thing that stands out is their lightning-fast customer support. Recently, I encountered an issue with one of my accounts, and the Toponetrader team sprang into action immediately. Not only did they resolve the problem swiftly, but they also took the time to provide me with valuable tips to prevent similar issues in the future. Their proactive approach and genuine care for their clients set them apart. I've traded with several firms in the past, but Toponetrader's level of service is truly unparalleled. I highly recommend them to anyone looking for a reliable and trustworthy forex prop firm. Kudos to the team at Toponetrader for exceeding expectations!" Thank you Clay & Toponetrader Team!
Natasha Atkinson
GBExcellent support team I had a complex case that was handled swiftly, fairly and super quick.. The support team are amazing and will endeavour to solve any issues you have.. Complete transparency ππ
Gordon Love
GBFalse breach scam I received a false hard breach for daily loss limit despite not being close to hitting the 5% limit. Their system had calculated it on the initial account balance and not the previous day's closing balance as per the rules and the same that had happened every previous day. After several emails of them insisting it was right, they finally showed me their calculation at what point they saw it was wrong after i pointed out which part was wrong. Despite acknowledging this they said sorry nothing we can do, you still lose your account and all the profit in it. so they have effectively stolen my account and money!
Colby Benjamin
GBToponetrader is the #1 trading Propfirm Toponetrader is the number 1 trading prop firm that you are going to find on the forex market. First off during the whole mt4 mt5 US shut down they were super transparent in what they were doing to help keep accounts going. From what brokers we were going to; to the different platforms we were transitioning to. Clay even provided extensive training on what the platform would look like and how it would be used and incorporated. His business partner CEO Matt made videos almost everyday on how the transition process was going rather it was smooth or if bumps had been hit in the road. He shared problems and found solutions daily/weekly. Their genuine care for everyone to succeed is what really draws you in. Itβs more like a family of traders all trying to see each other get to the bag. Even when things have happened unexpectedly Toponetrader has always stood by their Word and their Core values on being honest and wanting to help people succeed and for that I am truly grateful. Thank you Toponetrader for all you are doing and have done these past few challenging months. Looking forward to a prosperous year with you.