Tamara Rodriguez
GBI absolutely love Laura VanOlden… I absolutely love Laura VanOlden however your system is not easy to work with and the process is very delayed. It is not a great experience not to be able to view ANYTHING uploaded, reviewed or cleared. This puts the brokers in the dark completely throughout the process with high pressure on your team to give responses and updates which is a delay and waste of time. would be better if we could view loan all together.
Cindi M
GBDo not ever use this company if you or… Do not ever use this company if you or your client needs a foreign national loan. While this loan is not easy, a lender should know the requirements and tell the client the correct information from the beginning. This company changed and re-changed their demands on a daily basis. Only a few days before closing, knowing the buyer lacked a SSN and was not in possession of an EIN, the buyer was then told he had to pay another 1.5 per cent PLUS bring an additional 12K to the table to close. They have no idea what they are doing and made for a very stressful transaction for everyone. The buyer was able to close quickly with another lender, good for him! Maybe they are good for loans for US citizens, but I don't recommend them for foreign national loans.
Nicole J. Thanh
GBClosed a bank statement program loan… Closed a bank statement program loan for $1.6m. Our rep Stephen Salanitri was very responsive and hand holding when needed. Ops is fast we well and very streamline if you follow the process it's smooth. Had my CTC 1.5 early. Thanks Stephen and team.
Andrew Zavage
GBA welcomed change of pace! In an industry that is ripe with rigidity when it comes to lending products, Acra stands out. They are very wholistic when it comes to assessing a borrower, loan, and property - which provides products to consumers whom otherwise may struggle or fail to close on transactions. I will do business again with Acra and look forward to it!
C. Sugarbaker
GBGreat team to work with! The team of Christina Fairbanks and Darci Lahl was amazing. They always promptly responded. Questions were always answered quickly and with professionalism. They did whatever they could do within their power to get the deal done. I greatly appreciate them and will be doing more business in the future.