I spoke with Patrick Wallice I spoke with Patrick Wallice, who was able to completely and concisely answer all of my user questions relating to Bluevine. He had constructive suggestions for how I can better use Bluevine as our business grows, and I look forward to working with him.

Horrible customer service, and online support I have not been able to access my account for about three or four months now due to having changed my phone number. I cannot complete the 2 step authentication. I have called Bluevine multiple times and waited at least 30 minutes to an hour to speak to a representative each stating that they have will change the number. Last few times I called. They said the number was changed, but whenever I go online and try to sign on it still asks to send a verification code to my old phone number.

THE G.O.A.T OF BUSINESS BANKING So far I am beyond pleased with this banking experience! I have fallin in love with Bluevine, the amazingly fast customer service the help and trust you get from them is beyond a free business checking account. Than you guys for existing and for doing my banking much love and respect!!!

Blueline and Carmen I - Simply the BEST! Carmen I. with Bluevine provided the best, most professional experience we have ever encountered. Carmen was super responsive with the tons of questions we had and never made us feel like we were taking too much of his time. Bluevine has easy terms for business lines of credit, and their customer UI is super easy to use. Carmen earned our business and made the entire process for getting approved extremely easy. Even after obtaining our line of credit Carmen continued to be very helpful and super responsive, he even reached out to us randomly to check on us. Thank you Carmen I and Blueline we will recommend you and your business to other business owners.

It's horrible. Just don't. It's horrible. Debit/credit refunds take 7 business days, while at any other typical bank, they're immediate. Direct deposits take 4 entire business days, so basically 5 business days, while other banks process them immediately or overnight. The Customer Service reps are offshore, and they typically just repeat exactly the same information you see on your dashboard without adding any value whatsoever. They do not even know what an ACH transaction is and don't have any mechanism to track ACH transaction tracking numbers which any bank in the entire SWIFT network is able to do. It's just horribly frustrating working with them and as soon as I can, I'm taking my business elsewhere. You should save yourself the trouble.