Jamie Ohlsen My experience with Jamie, my loan officer, was exceptional. Jamie went above and beyond to secure the best rates for me. Her responsiveness and proactive communication kept me well-informed at every step of the process. I wholeheartedly recommend Jamie to anyone seeking a reliable and dedicated loan officer. Additionally, Better Mortgage’s automated underwriting process streamlined the experience, making it efficient and hassle-free.

We financed through Better We financed through Better. Things started off well, but the day before closing they stated we would have an excess of credits. We decided to use that excess to buy down points and we also agreed to remove one of our insurance fees this would have covered it. On the day of closing the numbers changed and I had to bring more money to the closing table. It was very difficult to get a hold of anyone who was licensed to speak about rates. When we finally did get someone 2-3 hours before the actual signing there was an oversight on the numbers they provided us. We could not roll things back unless we waited another three business days. TLDR; In the end we had to buy down points, which we did not want to do. It costs us an optional insurance and bringing additional money to closing. To recoup just the cash portion brought in it would take 2 years. Very bad transaction.

The most streamlined mortgage experience I've ever encountered! The platform is extremely user friendly. The fact that everything is broken up into daily tasks, makes the whole process so much less overwhelming. The team at Better was always quick to respond to any questions I had, and were always happy to help. I highly recommend this company for your mortgage and refinance needs. Five stars.

Better is the future of buying homes. Overall working with Better was a great experience. Getting a pre-approval letter is real fast. Some things to consider when working with Better, make sure you have access to your whole financial situation. Things that can at can delay and ruining your experience if you work sales and make commission, if you receive RSU (restricted stock units) from an employer. One issue I had was I did not attached my checking account as an asset and there was not an easy way to fix that. In all it was a great experience and we were able to close on the date promised. I would use Better again.

5 stars for working with Jamie 5 stars for working with Jamie, she was our dedicated agent. Jamie was excellent, prompt and very understanding of any issues coming up as we went through this entire process which can be complicated , time consuming and quite daunting. I had to drop a star as we had few bumps along our closing process where another agent was working with us. But as Jamie was our dedicated agent, she helped us out here as well and ensured a smooth closing despite few problems along the way.