Easy Transaction I appreciate that Apple Pay is a payment options so my cards don’t get declined for fraud prevention. I was able to send an out-of-state co-worker a gift card for his family. Thank you for allowing a simple transaction/process!

Cancelled Christmas order on Christmas Eve Ordered Christmas gift cards for each of my 7 Grandchildren. Paid extra to ensure they arrived by Christmas. Ordered on 12/19 and advertised arrival in 4 days. Here it is Christmas Eve and no cards. Took forever to figure out how to talk with a real person who just cancelled my order and said sorry we had an internal error and your order did not process. That is just not acceptable.

Apple Pay The fact that I can only use the card online is the biggest downside. I know you can get a physical card but why not allow the e-gift card to be usable for Apple Pay. Thank you for replying! These gift cards are gifted to me by my non-profit. I do appreciate the response. Despite not being able to add it to my mobile wallet, a gift card is still a nice surprise, my only other feedback maybe is to add a transaction list of what we used the card for.

Worst ever for communication Worst ever for communication! 1 phone number is disconnected, can't get ahold of a real person! Trying to settle a dispute, but have gotten nowhere! This company is probably raking in the cash, but to cheap to spend on operators for customer service! Don't trust, Gift Card Granny!!

I sent a gift card to a difficult… I sent a gift card to a difficult person. She did not get it in the time in which I was told by no fault of Granny. The USPS was so slow in getting the mail delivered on that time frame. Not the first time USPS did not deliver in a timely fashion. I had called and spoke to a wonderful young lady at Granny and we together decided to give the mail a few more days. It took them to the wire. Granny and personnel are perfect and I will select them for my needs again.