I ordered a Visa gift card as a… I ordered a Visa gift card as a Christmas present. Even after registering the card it was declined. The recipient tried it at Walmart, Amazon and Publix and was declined at each place. I was unable to get assistance from their non-existent customer service. Now I'm out $100 and recommend staying far far away from this sham of a company.

Worst Service Ever...!! Worst Service Ever...!! I tried to buy a gift card for a vendor with my corporate credit card. After they APPROVED my order and I told my vendor their gift card was on the way (I paid extra, FED EX 2-DAY), 2 days later Gift Card Granny sends me an email stating my order was cancelled due to potential fraud. I sent a message to their customer service team letting them know I used my corporate credit card for the purchase and I work for the bank who issued the card. I also called the bank and they said there was no problem with the card or any transactions. Gift Card Granny's customer service replied and told me they would not speak to me about the situation because I could be a fraudster. Really...??? So now my vendor is not getting the gift card I promised them and I have to go somewhere else to get the gift card I needed 2 days ago. Gift Card Granny has the WORST customer support when they will approve, then deny a transaction 2 days later, and then refuse to speak to the customer and explain what's going on. Do yourself a favor and find another gift card vendor...!!

TRUE TO THEIR WORDS I selected GCG because of the webpage, and seeing they were based in Pittsburgh, Pa. (I am from W. Pa.) I trusted them and spent $1400 in family gift cards. I was able to go through the process of online purchasing-- even as a computer illiterate granddad (not grandma). The ordering was well designed and straightforward. There was some confusion about the confirmation and processing, but, within 2 days they did EXACTLY what they said they do...they custom printed cards (with my picture) and delivered all 9 Visa gift cards in Tn and Me. The recipients were thrilled, and I was thrilled. I will use GCG again. AAron in Fl.

Easy Transaction I appreciate that Apple Pay is a payment options so my cards don’t get declined for fraud prevention. I was able to send an out-of-state co-worker a gift card for his family. Thank you for allowing a simple transaction/process!

Apple Pay The fact that I can only use the card online is the biggest downside. I know you can get a physical card but why not allow the e-gift card to be usable for Apple Pay. Thank you for replying! These gift cards are gifted to me by my non-profit. I do appreciate the response. Despite not being able to add it to my mobile wallet, a gift card is still a nice surprise, my only other feedback maybe is to add a transaction list of what we used the card for.