customer
GBConfusing email regarding shipping. Please note in your notification email, the subject line states the card has shipped but in the body of email it states "will be shipping soon". Confusing.
Laura
GBGreat for building my business I use this company to mail gift cards to clients that refer new clients to us. I can put my company logo on the card and add the client's name to the card. It is a great way for a small business to build their client retention and increase client numbers. I think it is an excellent service and at this time I have no complaints.
TF
GBWASTE OF TIME I went through 3 different verification steps - a text to my phone, an email with a clickable link, and an other email with a second verification code. My bank approved the transaction. A while later I received cancellation notice from Gift Card Granny. No reason given. They tied up my funds for days because the charge is pending.
Aguilar Library
GBWorst ever for communication Worst ever for communication! 1 phone number is disconnected, can't get ahold of a real person! Trying to settle a dispute, but have gotten nowhere! This company is probably raking in the cash, but to cheap to spend on operators for customer service! Don't trust, Gift Card Granny!!
customer
GBGood service Good service. I like the convenience. I have had issues with multiple cards on a single order. Website does not permit using the TAB key to complete a line entry and jump to the next field which is bad. Also, if you copy a prior card it's not easy moving through it to edit it with other info. As such, it's taken more time than I would like, but other than these small issues I am thrilled with the service.