Would never recommend this company to… Would never recommend this company to handle Metal storage for your Gold/Silver IRA. Their fees are outrageous, little to no customer service. No shipping options, which resulted in me getting charged over $100 extra from FedEx, didn't need it in a hurry, as they have already taken a month to process my distribution request. Stay away from TrustETC.

Fees are insane and service is… Fees are insane and service is terrible. Wait times on the phone stretch for hours, and the staff is woefully undertrained to do basic tasks. I unfortunately have multiple investments with ETC but I’m actively looking for alternatives. After having worked with ETC for five years, I could not recommend them less.

Equity Trust Company provides total service from beginning to end! The staff at Equity Trust Company were great to work with! I was able to quickly connect with employees who were able to answer my questions and walk me through the entire process including such things as the Real Estate contract, earnest money payment, titling properties and getting to the closing. What I thought was a complex process turned out to be very clear and logical process from beginning to end! I highly recommend Equity Trust Company!

ETC is a helpful custodian. ETC is quick to process transactions. They make sure the transaction is legally compliant. They have some very useful tools to review how investments are performing. The staff is knowledgable and friendly.

Laura B did a great job to get my… Laura B did a great job to get my transaction completed on time! She was very attentive and went above and beyond!