Rachel Ross Rachel Ross, was my loan advisor. She helped my family from the beginning and was so nice and professional about it. During the process she never left our sides. From getting items we needed to questions we had. She even got sick during and was always right there to help. Not only do I highly recommend Rachel Ross but she will forever be my Family's/Friend's loan advisor for any future refinancing or purchases.

Jesse Herrera was my loan officer Jesse Herrera was my loan officer. He was very professional, tough under pressure, and delivered a successful loan despite challenges. I was referred to Jesse by Martha Cannady at Merrill Lynch. I was originally going through Bank of America for my home loan, but they were over a month past the original escrow date close estimate and kept reducing my loan amount from what the pre-approval letter promised. Jesse came in and doubled my loan size and closed in a little over two weeks. He communicated with me through the whole process keeping me and my realtor updated. I would refer him to any of my closest friends and know they were in good hands.

Cash-Out Refinance I am happy with the services provided by the company. My loan adviser is outstanding. Down to Earth and very welcoming with a lot of my questions and doubts about the refinance. Rachel Ross did an outstanding job on keeping me informed about the transaction and processes.

Ms Rachel Ross was extremely helpful… Ms Rachel Ross was extremely helpful throughout the whole experience. Ms Ross would call with any updates or if any paperwork needed to be signed. Ms. Ross was courteous and kind and the process was the fastest I've ever seen. Ms. Ross made it her mission to ensure that all questions that I may have had were answered and if there was anything I didn't understand she took the time out to help me understand it. Awesome experience!!

Hands down the best lending experience… Hands down the best lending experience I have ever had. Jesse Herrera was amazing. His experience and expertise is second to none. He was in constant communication through the whole process. He made every step easy and stress free. He took the time to explain the process and make sure we were comfortable with our decisions. I would highly recommend Jesse and Refi.com to anyone looking to purchase or refinance their home.