My first experience was speaking to…Austin Yost My first experience was speaking to Austin Yost. He explained in detail how the process of the reverse mortgage for my needs. Had I not had Austin as my representative I probably would not have been comfortable enough to go this route.

I received the best service I received the best service, working with Grant and Abby on my Reverse Mortgage. Grant answered all my questions with knowledge and expertise, always returning my calls! Everything went very smoothly because they kept the process moving, using their expertise in all areas. I recommend them both very highly! They made my dream come true of keeping my home. My Sincere Thanks to Grant and Abby. Linda Olds

My experience has been great with One… My experience has been great with One Reverse mortgage. My loan officer Melissa Hossein has been responsive, pleasant, knowledgeable and always made me feel like she was working in my best interest (something hard to do when one's commission is riding on your closing). My only problem with this experience is in the closing because the HUD1 is not reflective of the actual good faith estimate of the Reverse Mortgage verbage and documents. That is not One Reverse's fault but this needs to change so that what you are signing is the same as what you agreed to in the close with same language.

Excellence From my first contact with Glen he was wonderful. His patience is beyond measure. I also received the same excellent service from Melanie. They made a difficult and stressful situation so much easier always answering my numerous questions and many times having to repeat the answers. They make a great team. I thank you both for your excellent customer service.

Everyone I dealt with was extremely… Everyone I dealt with was extremely helpful and answered my questions and kept me updated on the entire process. Would not hesitate to recommend in the future. Minerva and Melanie were great.