Fantastic experience with buying and… Fantastic experience with buying and selling. all problems were quickly resolved within minutes by William.

A customer Service Knockout First let me advise you that I am sorry I have not responded to this missive before. My compliments to the quality of your product and to the professionalism of your Customer Service department especially Ms. Eugenia Hardin. There was some confusion regarding our transaction but Ms, Hardin stayed on top of the situation with numerious phone calls and e-mails. I never felt I had been "left out in the dark". I regard Ms. Hardin as the consumate Customer Service professional. Again, thank you for a transaction that was without worry. Ed Miller

Gold and silver on line is regularly on line to update status of order. Afterplacing our order the company has regularly updated the status of our order. we received our order on time as they had promissed at the time of order. The container cap was not tightly closed so the coins were all lose in the bag which had scratched few coins.

Very Satisfied I've made multiple purchases through Gold and Silver Online now, and have been very satisfied thus far. They have been extremely professional at every step in the process, providing me status updates along the way. I would recommend them without reservations.

We got exactly what we expected, with uncomminly good service. Every order we have made has been done in a straightforward businesslike manor. Even when something unexpected happened, we were contacted before we even found out about it and it was already resolved. It is good to do business with a company who takes their costumer service seriously. We will continue to do our business here.