A customer Service Knockout First let me advise you that I am sorry I have not responded to this missive before. My compliments to the quality of your product and to the professionalism of your Customer Service department especially Ms. Eugenia Hardin. There was some confusion regarding our transaction but Ms, Hardin stayed on top of the situation with numerious phone calls and e-mails. I never felt I had been "left out in the dark". I regard Ms. Hardin as the consumate Customer Service professional. Again, thank you for a transaction that was without worry. Ed Miller

I got the product, but I am satisfied because I got the product, the down side was that I specifically only bought 48 ounces of silver to get $10 shipping instead of $15 shipping. Then I get the package 8 days later and see that the shipping only cost $7.80 or so, which means I paid more than it really cost to ship. Then less than one week later they announce new shipping costs of free shipping for 50 ounces of silver or more, which I would have done had it been available a week earlier. I will probably buy from then again, just not an outstanding experience.

Had a very good experience without issues. Will shop here again very soon. I searched the internet for a place where I could buy gold and at reasonable price for a few employees who were coming up to their 10 year anniversary. I stumbled upon Gold $ Silver website and emailed them with a few questions I had. They were extremely responsive, very quick. I provided them my payment information and once approved my order was shipped. The package came in a discreet box so it wasn't obvious what I purchased. Sure enough everything was there and I was very satisfied. I will be shopping here again very soon.

Still amazed! G&S Online is the only place I'll buy my precious metals. I've dealt with two other sellers and have been disappointed each time. Not only does G&S Online sell the best quality at the best price, their customer service is OUTSTANDING! One of their representatives spent nearly 45 minutes on the phone with me while I asked a half dozen questions about the products. I have now placed 16 different orders and plan to order many more coins. Based on my continued experience with them, I have no problem recommending to anyone! Thank you G&S Online!

First time gold buyers beware, buy from a company you can trust like Gold and Silver Online. Before using GoldandSilverOnline.com I was very skeptical about buying gold online. I have some experience in precious metals but I also know what kind of scams the internet often holds. Thankfully, GoldandSilverOnline.com proved to be a reputable dealer and was up front and honest when responding to my questions. I ultimately decided to invest in an ounce of gold in the form of an American Gold Eagle coin. I haven't regretted that decision once. The gold coin even arrived right on time and is of just as high quality as advertised. I would say it was a sound investment and I would do business with GoldandSilverOnline.com in the future!