I got the product, but I am satisfied because I got the product, the down side was that I specifically only bought 48 ounces of silver to get $10 shipping instead of $15 shipping. Then I get the package 8 days later and see that the shipping only cost $7.80 or so, which means I paid more than it really cost to ship. Then less than one week later they announce new shipping costs of free shipping for 50 ounces of silver or more, which I would have done had it been available a week earlier. I will probably buy from then again, just not an outstanding experience.

prompt response, competitive pricing, good security and excellent customer service. Their response time to my order was one day. The prices offered were consistent with the market value of the goods sold. The method of shipment was very discrete and secure. And the customer service representative Gina, was kind and very helpful. I will be purchasing goods from Gold and Silver online again soon.

Easy, safe,and very helpful I had been thinking of getting some gold and silver to offset my investments. You see alll the ads in magazine's, TV , etc. Talked to a friend who ordered from another company, so decided to chk them out online, Had bad reviews, so found Goldandsilveronline and decided to give them a test run, Was very pleased with the way everything was handled by their heplful staff. Would highly recommend.

A customer Service Knockout First let me advise you that I am sorry I have not responded to this missive before. My compliments to the quality of your product and to the professionalism of your Customer Service department especially Ms. Eugenia Hardin. There was some confusion regarding our transaction but Ms, Hardin stayed on top of the situation with numerious phone calls and e-mails. I never felt I had been "left out in the dark". I regard Ms. Hardin as the consumate Customer Service professional. Again, thank you for a transaction that was without worry. Ed Miller

Reliable and easy to do business with G&S Online I appreciate the ease of doing business with Gold & Silver Online. Reasonable minimum purchase, thou$and$ are not needed to buy. Safe and fast shipping, with e-Mail notice so I know the package is coming. I'm a repeat customer and I'll keep buying too.