5.0-star review received on… 5.0-star review received on LowVARates.com for Colby Jones by Barry F. - Colby has exceptional customer service skills. He was extremely prompt in responding to questions and concerns. He was very thorough in his work, explained everything very well throughout the process, and was very professional.

I highly recommend Low VA Rates Everyone was friendly and knowledgeable about the loan process. They answered questions , They returned phone calls same day or the next day, promptly. The entire process of the loan was explained and we were told exactly what and when to expect the next step. They had all the numbers handy when we needed to contact another individual or department. They did the scheduling on everything, we did not have to go out of our way to find individuals that worked with this company

Absolutely amazing customer service… Absolutely amazing customer service from Blake and the rest of the team I worked with at VA Low Rates! The previous lender I was working with were terrible at responding either through phone or email. I was able to easily get ahold of Blake and Carol through text, email and phone calls. From the very first rep, Ivan, the whole experience has been personable and professional. They got a good thing going at VA Low Rates, I will definitely recommend to friends and family!

Our Loan Officer Matt Johnson did a… Our Loan Officer Matt Johnson did a superb job on our mortgage from start to finish. He was always available via text and phone call that he personally answered most of the times. Matt is very knowledgeable, so every issue was promptly dealt with and taken care of in a professional manner. We have made several home loans over the years, dealing with various companies and loan officers. Matt is by far the Best.The Company LOW VA RATES is an excellent company they definitely care about vets.

I had a good experience refinancing my… I had a good experience refinancing my mortgage with Low VA Rates. My loan officer was very knowledgeable. He informed me of all the documents I would need and made sure I got all the necessary emails right away so the process could go quickly and easily. I was pleased with my new interest rate and there were no surprises.