Sometimes it takes too long for them to… Sometimes it takes too long for them to confirm you have sent payment via zelle. They do not provide the details of why there is a delay in the confirmation. There is also a further delay in receiving your money in the naira account after the going through the initial zelle payment confirmation delay. This is really annoying.

Great response and smooth transactions Great response and smooth transactions

Absolutely Delightful Experience I just moved out of Nigeria and was having the most difficult time getting my Naira income out of the country. Balck market rates we're absurd enough, but I couldn't rely on anyone to help get USD to the US as well. As a first time user on Kaoshi, the tech was easy to use and didn't break, the process made sense and was cheaper than black market... And when I needed to interface with a person it was responsive and human. Best experience moving money across borders by FAR! I also loved how they indicated what competitive offers currently were, cause it helped me price my request competitively.

First time of using them and I got… First time of using them and I got prompt and effective communication from their team. My funds were also delivered promptly to my Nigerian account at a competitive rate as well. I was satisfied with their service and I look forward to future engagement with their service.

It was good and smooth for the most… It was good and smooth for the most part. Maybe you could give a notification if the first offer failed and just give an option where I could agree an increased exchange rate at once, rather than returning the money and me starting the process again. Also, what if I entered a wrong receiver's email address by mistake? There was no verification from the receiver's end, other than the sender putting the email address.