Quick Responses When I asked questions, Brie, Missy, and Makenzie, would respond quickly and do their best to answer my questions. If they didn’t know the answers, they’d tell me that, but would do the necessary work to find out and let me know. My only complaint is being asked for information, providing the information, but continuously (and repeatedly) being asked to provide the same information, over and over. The emails weren’t being read, until I pointed out I’d already pointed out that I provided it multiple times already. After that, there were no problems.

They took over my mortgage from another… They took over my mortgage from another lender. I never wanted to deal with this company. The agent I talked to on the phone while trying to set up a past-due payment related to a family situation was condescending, inconsiderate, and rude. If you have the choice, find another lender.

Great Communication Planet Home Lending helped us all throughout our home buying process. They made this process smooth and easy. I was able to get into communication with someone and receive assistance. They were always willing to answer my questions.

Big thanks to Dan and his team Dan is helpful, communicative and a great individual to work with! I am thankful for the opportunity to buy real estate and it was made easy by Dan and his team! I have used their services prior to this purchase and will continue to use their company on my next real estate endeavor. Big thanks to Dan and his team!

Everything was awesome! Everything was awesome except for the overwhelming updates/incomplete documents from the VA loan side. There has to be a fix to this. Wrong closing dates, incomplete/missing numbers. Planet Home Lending has there stuff together, I wish VA loan side would streamline there process better.