Jamie Chandler
GBQuick Responses When I asked questions, Brie, Missy, and Makenzie, would respond quickly and do their best to answer my questions. If they didn’t know the answers, they’d tell me that, but would do the necessary work to find out and let me know. My only complaint is being asked for information, providing the information, but continuously (and repeatedly) being asked to provide the same information, over and over. The emails weren’t being read, until I pointed out I’d already pointed out that I provided it multiple times already. After that, there were no problems.
Christopher Brent
GBThey took over my mortgage from another… They took over my mortgage from another lender. I never wanted to deal with this company. The agent I talked to on the phone while trying to set up a past-due payment related to a family situation was condescending, inconsiderate, and rude. If you have the choice, find another lender.
Tanci Hernandez
GBBig thanks to Dan and his team Dan is helpful, communicative and a great individual to work with! I am thankful for the opportunity to buy real estate and it was made easy by Dan and his team! I have used their services prior to this purchase and will continue to use their company on my next real estate endeavor. Big thanks to Dan and his team!
Victoria Juan
GBGreat Communication Planet Home Lending helped us all throughout our home buying process. They made this process smooth and easy. I was able to get into communication with someone and receive assistance. They were always willing to answer my questions.
Mike
GBExtremely satisified! Cassandra and Ken were extremely helpful and patient throughout this entire process. We had a few issues which altered our closing dates, and they both were very flexible in helping me close at our desired date. Cassandra and Ken are true professionals and I would recommend their team to anyone in the market.