Mike
GBExtremely satisified! Cassandra and Ken were extremely helpful and patient throughout this entire process. We had a few issues which altered our closing dates, and they both were very flexible in helping me close at our desired date. Cassandra and Ken are true professionals and I would recommend their team to anyone in the market.
Jamie Chandler
GBQuick Responses When I asked questions, Brie, Missy, and Makenzie, would respond quickly and do their best to answer my questions. If they didn’t know the answers, they’d tell me that, but would do the necessary work to find out and let me know. My only complaint is being asked for information, providing the information, but continuously (and repeatedly) being asked to provide the same information, over and over. The emails weren’t being read, until I pointed out I’d already pointed out that I provided it multiple times already. After that, there were no problems.
Sebastian
GBLucas went above and beyond our… Lucas went above and beyond our expectations. He worked with us on getting the best deal on our refinance and communicated with us through the process. His knowledge of the industry is phenomenal. I would highly recommend him. Thanks Lucas for another job well done!
Amy Madden
GBKristen was amazing! Kristen was amazing! Her advice and attention to detail was perfect! The overall experience was great, went very smooth and was quick! This experience has really helped our family and we could not be happier with Kristen and the Planet Home Lending! Thank you so much!
Victoria Juan
GBGreat Communication Planet Home Lending helped us all throughout our home buying process. They made this process smooth and easy. I was able to get into communication with someone and receive assistance. They were always willing to answer my questions.