Bill
GBThe associate that I worked with today…Angel Wilson The associate that I worked with today name is Angel and she was awesome in helping me to understand all of my options. Definitely an asset, has some times you can receive bad vibes as the human element becomes almost robotic... And Angel did a very good job at helping me to understand the things that I need to know. She does very well at knowing what the customers needs are and works to help with understanding and compassion. Oh my goodness,best experience yet.THANK YOU.
M. Wilson
GBThis is a very reputable company This is a very reputable company. Very friendly very business orientated. Evelyn Jackson and Shiann Weeden are the absolute best. These ladies are a great access to this company. I liked the fact they were not pushy salespeople. They were very cool calm and collective. These two ladies Evelyn Jackson and Shiann Weeden have a natural spiritual way about them. I have and will continue to tell all my family and friends about my wonderful experience. I will continue referring clients to them.
Janel
GBI was greeted very professionally and… I was greeted very professionally and she got in touch with me right away as I was a bit stressed . I was helped very well , thank you!! Janel Guthrie
Cody
GBVery poor customer service Very poor customer service, cannot reach anyone with questions. When pointing it out to lending tree, rather than your usual, sorry to hear, we will address your concerns, I get a snarky, you’re wrong response. Zero stars out of 10 to Ovation and Lending Trees “customer insult” department
Emma Smith
GBDerrick was my initial point of contact… Derrick was my initial point of contact and I learned more from him in a few minutes than I could ever ask for. I was then efficiently transferred to my case manager, Deshawna where the truly fantastic experience continued. All information was in my email right after our call, and both Derrick and Deshawna were incredibly helpful providing their phone numbers for all my needs. I immediately feel so much better that my credit is in good hands and I cannot thank them enough!