I had a consultation with them I didn’t… I had a consultation with them I didn’t finish it the called and emailed. I didn’t answer I couldn’t afford the service. So today the drew funds from my account and won’t refund and said they’ll give me one month service. Tell me what one month of repair service is gonna do? I want my hard earn money refunded! They didn’t earn it! They

Good Kristi Williams was very helpful and pleasant.

The tech who handled my request was… The tech who handled my request was fast and very easy to work with. My problem as lost ID / PW credentials. Answered a handful of verification questions and presto I was logged in.

DISMAL Customer Service Skills I was harrassed by a credit analyst named Wesley Wells who claimed to work for the company, then SCREAMED at me on the phone “HOW COME YOU HAVEN’T DONE THIS YET.” When I responded “thank you for calling, goodbye,” he left a voicemail asking what happened and proceeded to tell me I was “excited” about hearing about these services.

Very poor customer service Very poor customer service, cannot reach anyone with questions. When pointing it out to lending tree, rather than your usual, sorry to hear, we will address your concerns, I get a snarky, you’re wrong response. Zero stars out of 10 to Ovation and Lending Trees “customer insult” department