Terrible Customer Service and Overall Process The only positive part of this process with FiWize was the competitive interest rate. The representatives at FiWize extremely misrepresented the processing time. They originally quoted me a week and it took them close to a month. They said you wouldn’t have to step foot in the DMV to re-register your car which was a lie. They don’t respond to emails asking them for an updated status and timeline of the process. I had to upload my payoff package multiple times because the the loan processor didn’t complete her part within the time limit of the payoff quote. They had incorrect information on loan documents that I told them needed to be corrected before signing anything. Honestly, you are better off just rate shopping with a couple of local credit unions in your area. Guaranteed they will have a great rate and process your loan a lot quicker than FiWize.

FiWize worked with me/my lender to get… FiWize worked with me/my lender to get me the fantastic rate that was initially quoted even when it looked like we may have to use a different lender with a significantly higher rate. Got a low monthly payment and great terms. Very satisfied

They can save you money! They dropped my interest rate by 66%. Went from 18% to under 7%. Not even my Credit Union would offer me a refinance. Communication was a little lacking at times, but they got the job done.

Very easy process This process was extremely easy and it saved be $10,000 on the my previous loan! I went from a 12% interest down to 4.14%. Everyone that I worked was extremely helpful and patient. I have already recommended FiWize to a few friends.

Good service, but there was a mistake I was really surprised that they were able to find a lender willing to work with my situation at a fair interest rate. They kept me up to date throughout the process and everything was going good.The problem I ran into is when they apparently mixed up my information with someone else's and then told me I had to put more down than originally quoted. It eventually got straightened out, but this happening at all is why I didn't give 5 stars.