Made Me Feel Like Family! Fabulous company! Extremely impressed with their customer service as they made me feel valued and appreciated! They really do make you feel like family!

Super simple to apply and fast approval… Super simple to apply and fast approval rate. The customer service was reliable and you got to speak to a live person. Cc’d

Terrible customer service I tried to get a loan through Ladder Loans. I filed out the online form to get told to call them. So I call. The gal that answered seemed nice enough but when she asked if I was going to use the loan to consolidate debt I said all I am looking for is a personal loan and asked if she needed to know why I wanted it she hung up on me. My thought is that if you want to do business with someone answering a simple question would be, oh I don't know, pretty important? I would have answered her if she would have told me that they needed to know for whatever reason but she just hung up. I may be wrong but usually to do business you may actually want to keep people on the phone. I'm sure I didn't/shouldn't have offended her by asking that simple question. You really have no idea these days but I'm sure that question didn't have any offensive language but I guess it may have somehow. Sorry Ladder Loans that just felt like a big ol' middle finger from your employee and company

Ladder Loans - highly recommend… We had an emergency situation and needed a loan, Ladder Loans was very understanding, patient and most of all very transparent, that was invaluable . Staff amazing and know what they are saying.

The loan terms offered by Ladder Loans… The loan terms offered by Ladder Loans were competitive and flexible, allowing me to choose a repayment plan that suited my financial situation. The funds were transferred to my account quickly, which was a huge relief for me.