All information given to me was great All information given to me was great, Rachel was very patient in explaining everything to me. She was friendly and easy to talk with, and went beyond in any questions that I could not think of. I truly wanted to purchase the plan, yet later after thinking it thru, I decided to wait. I am close to retirement, and am nervous about adding another bill. Ed

Jason was wonderful Jason was wonderful! He was very helpful in finding the right plan for what I needed, explaining and verifying what was included. He made a call that I was dreading into a downright pleasant one. I wish all customer service reps were like Jason. Thank you!

Best rep and service! Your rep was friendly, well informed, efficient and eager to help in finding the best service and package for our families’ needs. I would highly recommend your company, and Mr. Wang, to anyone in need of internet, tv and phone services. Thanks very much. Walter

My only regret is that I didn’t call sooner I haven’t had internet service since May 28th. Frontier has issued several trouble ticket numbers, I’ve taken time off work and nobody shows up because they continue to cancel my trouble tickets. Today it’s been 21 days and enough is enough. I called InMyArea and spoke with Denny who was so amazingly knowledgeable and complete in the information he gave me. He also gave me a really good deal. He took the time I needed to explain everything to me and we then scheduled an appointment for a technician to come out Thursday and hook me up. I’m so glad I called. My only regret is that I didn’t call sooner.

Excellent Customer Service Excellent Customer Service, VERY knowledgeable and very helpful! Mich got our Directv cable, our ATT internet and ATT home telephone service, all at a very affordable introductory price, with lots of bonuses and benefits!!! Have previously worked in sales and customer service for many years he was A+ AMAZING! 5 STAR servicem very personable, relatable and a joy to work with! I highly recommened Nitch and Inmyarea.com! Bonnie & Mikal, South Point, OH