Kelly Bristol
GBI spoke with Daniel today to set up new… I spoke with Daniel today to set up new services with Frontier today. Daniel was upbeat, thorough and answered all my questions with a great attitude. I work as Quality Assurance in a call center and Daniel is a great asset to Frontier as a Customer Service Rep.
Walter
GBBest rep and service! Your rep was friendly, well informed, efficient and eager to help in finding the best service and package for our families’ needs. I would highly recommend your company, and Mr. Wang, to anyone in need of internet, tv and phone services. Thanks very much. Walter
Roy & Sandra
GBPeter was exceptionally helpful Peter was exceptionally helpful, friendly and a joy to chat with. He made the entire experience of signing up for two different services very easy. He explained every detail and ensured that I understood each item. I wish all people in customer service were as wonderful as Peter. He is an asset to your organization. Thank you, Peter!!! (TEN STARS!!!)
Janice
GBJason was wonderful Jason was wonderful! He was very helpful in finding the right plan for what I needed, explaining and verifying what was included. He made a call that I was dreading into a downright pleasant one. I wish all customer service reps were like Jason. Thank you!
john
GBRachel was highly knowledgeable and… Rachel was highly knowledgeable and made this painful task of finding an internet/cable provider very easy. She was very professional and easy to understand. It was hard to focus though, I think it was because of her sexy voice! :)