Meagan
GBMarcy was excellent not only does she… Marcy was excellent not only does she thoroughly explain everything well but she makes you feel like she truly enjoys helping you. The experience with her was like I was talking to a friend. She is the best representative I've ever interacted with.
Bonnie McKenzie
GBExcellent Customer Service Excellent Customer Service, VERY knowledgeable and very helpful! Mich got our Directv cable, our ATT internet and ATT home telephone service, all at a very affordable introductory price, with lots of bonuses and benefits!!! Have previously worked in sales and customer service for many years he was A+ AMAZING! 5 STAR servicem very personable, relatable and a joy to work with! I highly recommened Nitch and Inmyarea.com! Bonnie & Mikal, South Point, OH
edward
GBAll information given to me was great All information given to me was great, Rachel was very patient in explaining everything to me. She was friendly and easy to talk with, and went beyond in any questions that I could not think of. I truly wanted to purchase the plan, yet later after thinking it thru, I decided to wait. I am close to retirement, and am nervous about adding another bill. Ed
David Hamilton
GBThese people get paid for selling you… These people get paid for selling you internet service. They will tell you everything just to get you to sign up right away. They are not honest. I was on a call requesting information on Earth link. After being transferred twice , I think they realized they did not have service and told me they were going to transfer me there business service department , instead they transferred me to a Comcast salesman. I think they get credit for all new account. But I did not want transferred to comcast without knowing it.
Janice
GBJason was wonderful Jason was wonderful! He was very helpful in finding the right plan for what I needed, explaining and verifying what was included. He made a call that I was dreading into a downright pleasant one. I wish all customer service reps were like Jason. Thank you!