I am a RE agent dealing with an out of… I am a RE agent dealing with an out of state buyer using this company. Almost ZERO communication regarding whom to contact & important deadlines! -The LO I was told was handling it...was not. I wasn't given the name of the correct contact person until I did a lot of digging after being ghosted -Appraisal deadline: if the buyer doesn't get the appraisal back in time for the deadline, they are legally liable to pay the offer amount regardless of whether it appraises! (Do they CARE about their customers?) I called the appraiser to find out when it was submitted because the person I was in contact with, didn't know where it was. I told them that they DID have the appraisal, because she had sent it to them right away after doing it, (Then it was "magically" found) -LC deadline. I know many states don't have this, but if you have a license to operate in a state, you'd better know what that state's contracts require! And not wait till nagged to provide the documentation by the deadline...to the correct parties. (Don't act as if it doesn't matter!) -Did not really do anything of their own initiative regarding getting important info & docs to me -Interest rates are less than stunning. The buyer could have saved as much as 2 percent if they'd used a different lender...

Cardinal Financial Great Service Cardinal Financial and specifically Charlie and Matt went above and beyond to make themselves available for any questions we had, day or night. They did an amazing job competitively and got us a great mortgage suited to our needs. They even showed up to the closing, in person, with Champagne! Definitely a white glove experience compared to big bank lenders we have used in the past. We would recommend them highly to any friends and family.

Cardinal Financial and Brandon Ford - Good to go! Brandon Ford was our contact at Cardinal Financial. Throughout the whole process he kept us up to date on our progress and answered any questions quickly and completely. With numerous choices available to homebuyers these days it was important to us to find one that we trusted. Brandon met or exceeded our expectations every step of the way.

True Leaders in Lending The home loan process has many steps and requires lots of information which can be overwhelming and even disheartening. Mark and his team not only explain the steps and info requirements in plain language, but also give a clarity which dissolves the fear surrounding one of the most expense purchases in a person's lifetime. Mark is more than a Loan Officer he's one of the few folks who is a "loan educator."

Tyler and his team at Cardinal were amazning! Tyler and his team at Cardinal didn't miss a beat. They were "ahead" of me on virtually everything, and that can be hard to do. Their professional guidance and explaining the optionality along the way were critical to my decision points. They did what they said what they would do and they did it in a very clean and concise communicative manner that provided me peace of mind throughout the entire project. Their organization and tooling allowed for an efficient process and one that was visually trackable in real time. We contracted and closed in less than 30 days. Everything went off without a hitch thanks to Tyler, Jillian and the rest of their team. Thanks!