I picked the 90 day elimation period… I picked the 90 day elimation period before my disability policy paid my first payment and the 90 days is already came and passed and still no payment so I'm not sure why your plans premium is based on your elimation period if bright peak just pays when they get ready yet I'm still having to pay my policy premium I guess my next step is seeking legal counsel

Called twice to get some info sent to … Called twice to get some info sent to me to be able to open an account and both times they said they would but never did

Bait and switch Completed the online application in response to an ad for life insurance without a medical exam, and received an online confirmation. Then an email asking for a medical review and a nurses exam. A Christian cover for a very misleading experience.

Very nice people, but a very slow process The call center staff has some very friendly and warm people, who obviously want to help. However, the process is extremely slow. It took me almost 5 days to be able to see my account on online banking. It has been several weeks since the account has been opened and I still cannot link my external checking account to my savings account. I would like very much to use the account, however, the process is so slow that I almost tempted to simply close the account and find another institution that is a little more speedy in its execution. Again, the customer service people are tremendously friendly and helpful and the institution seems very genuine, but my experience, at least at this point, has been less than stellar.

The setup process is kind of… The setup process is kind of cumbersome. A little back and forth otherwise the interest rate is a little low compared to other banks but when you are talking about 1% or less interest at almost every bank it is just how it is.