I dislike how long it takes for a… I dislike how long it takes for a requested payment to the card to show as received and ready to spend. In other contexts, such as Zelle, funds are transferred and available right away. We are paying a fee to use TrueLink and I don’t like the idea that this delay may be second kind of fee by enabling TrueLink to use the float

Great Communication We have used True Link for several years now. Their system of monitoring expenditures and allowing quick funding are ideal for assisting our daughter. Their communication is excellent - you can usually get answers quickly via email or phone. And if a card is lost (or stolen) they promptly inform us and offer remedies for the problem. I highly recommend True Link.

Truelink has been a helpful tool! My son has struggled with alcoholism and addiction. He is currently doing well. We have kept the Truelink card in place since he left a sober community. He is currently back in a different sober community. Truelink has been a reliable trustworthy way to make sure he can purchase food and medication he needs . When his card was compromised I received alerts of blocked charges. I spoke with Truelink representatives and the issue was resolved quickly! We will continue to rely on Truelink as he moves forward in his sobriety.

True Link client for over 10 years We have been clients of True Link for over ten years as my son has been in various treatments and living situations as he battles substance use disorder. I have relied on his True Link account to help me support him with guardrails for spending that can also be monitored by his treatment team. The True Link client service team has been so kind and considerate and have always come through for us quickly in every situation where we have needed assistance. True Link has been a trusted partner that has really walked with us through this journey. I highly recommend True Link.

This company has the best customer… This company has the best customer service i've ever encountered. They always take care of all of my questions. Very impressed with this company.