Dan Hanan
GBJohn from Total Auto Protect was… John from Total Auto Protect was fantastic, he explained the entire warranty process very well and was very knowledgeable about the aftermarket warranty process. John was very thorough and followed up on all my questions with honesty and respect. Thanks John Dan Hanan
Tracy Duffy
GBPatient and Courteous With Total Auto Protect the phone conversation was very helpful and pleasurable. The representative even helped me get my bill paid in 2 payments,within a certain time frame of course. They were very patient with me and knew I wanted the maintenance contract or needed the contract.The price was definitely right and workable they take care of you and prices are so reasonable. I haven't had to use it yet but it all sounds so easy.
Richard Kauffman
GBDON'T BE SCAMMED BY THIS COMPANY! Notice that most of the positive reviews are all about the initial signup process. Yes, they are very helpful in the beginning and even cover a lot of cars that other companies won't. And their rates are reasonable. Why? Because they have no intention of paying your claim or giving you a refund. Total scam. I filed two claims, both of which were legitimate based on their policy. Both denied. I canceled and asked for a refund, which I am yet to receive. First they said they were having problems with their credit card system, so they would mail me a check. It's been over a month, and no check. The latest excuse? "The check is in the mail!" Right! I will be pursuing civil and criminal fraud charges as well as interstate commerce violations. Also filing a report with the atty general in Delaware, where they are located probably for the tax advantages and limited corporate liability offered by that state. Beware!!!
Travis Smith
GBAuto Warranty/Service Extension made easy! Had been shopping around to get a warranty/service extension contract for my 2019 Mustang. Spoke and emailed with Sam Taylor at Total Auto Protect and worked out a coverage plan tailored to what I felt was a good balance between service & price. I am in hopes I do not have to use it, but the peace of mind of having it is totally worth it to me.
CLee
GBSam Tayor was exceptional not only about company but in making sure I understood the company and the product. Sam Tayor was exceptional not only about the product but taking the time to answer all my questions. He stayed on the phone until the process was complete and walked me through all the steps. He was very professional in answering about competitors without being negative.