I bought a 15K challenge… SCAM? I bought a 15K challenge and one day later my account was desactived and I contacted the support and they aint do nothing, they told me to send the numero of my account then I sent him 3X and it seems like they dont want to fix the problem, I waited 10 days and nothing hapened so maybe this is a scam or they are just incompetent

Very slow responses Similar to other people here, I have also requested my new credentials after they switched to DX and I have sent them 3 emails over 2 weeks asking for them and I’ve had no response. I do believe they are a trustworthy team because of TJR however their customer support is rather disappointing. I do like 1of1 and will continue to use them but until I get my account back like others then it’s a no go and no recommendations from me

Best in the industry. Great Support. Smooth payouts. Huge shoutout to Mark on the support team! Super responsive, patient, and helpful in assisting me with my first payout. Excellent company and they truly want to see their traders succeed.

Worked very well until payout Worked very well until payout. Took over a week with no customer support replies or help. The update speed between broker and dashboard is also slow. Seems like there isn’t enough employees and the current ones are overworked.

A+ prop firm One of one customer service truly needs to be improved on, but from my experience so far, they seem legit, though i had some difficulties with my purchase, it was resolved.