Trena’s outstanding Trena, was very vested and made my first time buying experience a memorable one. She was upfront, honest and set realistic expectations. I’ve since referred friends and family. Thanks Trena you were amazing as well as professional.

The first agent that took my call… The first agent that took my call started the lending process and then just disappeared. I thought I had used a fraudulent company! I called the customer service number and got Lindsay. She took our file over and started to get everything back on track. The only reason I didn’t give 5 stars was because the process took too long and right when I thought we were going to sign, there was a change and we were told we were going to have to do a first and second on our house. Lindsay saved the day again and she was able to get our refinance back to the original agreement. Lindsay was always available and although things got rocky at the end, she stayed in touch and followed through on her commitments.

Adam was excellent Adam was excellent. From the first call, he answered all my questions thourougly and clearly. He was able to break down the process in simple terms and compare it to other options I had on the table so that I was able to make an informed decision. Once I sent him the documents he needed, everything moved very quickly and I was able to close within 30 days. I am very happy with my new rate and monthly payment. I would highly suggest Better Lending to anyone looking to refinance without hassle.

Prior to trying to refi with better… Prior to trying to refi with better lending I tried with American finance. American finance paid for my appraisal and at the end I was unable to refi because I needed reserves that I didn't have..no biggie... then better lending told me they didn't see why I needed reserves and could refi and get me a great rate.. after a month of dealing with the paperwork and getting my appraisal that I had to pay 700.00 to get. They asked if I had reserves and that if I didn't they couldn't help me. So at the end of all this. I'm not getting my refi and I'm out 700 bucks for things I told them about and Sean told me oh no no you will be great we will get this all done... worst experience ever.

Home Refinance Process - very easy and worry-free From the very beginning of the process until the last day, Dawson Moreau did an excellent job of communicating with us. He contacted us on a regular basis - - each week - - to keep us updated on the status of our home loan. He immediately notified us when additional documents were needed and let us know each time he received the requested documents. We were cautious about refinancing our home because we thought the entire process would be a nightmare, but Dawson made everything very simple and worry-free. It was a pleasure doing business with you. Thank you!